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Pissed Consumer Interviews ?
So we bought a brand new Cub Cadet system in May, 2017 from Tractor Supply in Merrimack, NH. Wife and I are both over 60 and pushing lawnmowers and shoveling snow are just not in the cards for us any more. Initially, things were fine, but after a couple dry weeks I went to mow the lawn and immediately was covered with dust and lawnclippings, down my back, in my face, eyes....it took a few days but found that the cover for the lawn bagger was NOT fitted properly, and the molded plastic cover was allowing debris to blow directly at me. After several phone calls to Cub Cadet (MTD) I was connected with Bob Schuck, who is supposedly a manager.....after not being able to mow our yard for most of the 2017 season, we finally received the replacement top cover, but now is has already snowed once.....so obviously will not know if the cover actually solves the problem or not until next year (20180 So NOW, we are in December and the first snow storm has arrived....we took painful stepps to assure every aspect of the snowblower assembly was correctly installed.....but none of that matter....less than 1/2 way through the storm the blower/auger stopped rotating....nothing is broken, nothing has popped out of place or off the pulleys.... Well guess what.....the stupid machine designers apparently went with the cheapest, weakest main drive belt they could find, and it is NOT heavy enough to handle the driving of the augers once they get loaded with snow.....so the only way to use it is to cut 6" or less wide paths through the 4" of fluffy snow, while moving the tractor at less than a snail's pace..... I have already sent more than a couple emails to Bob Schuck, at Cub Cadet, as well as talking to the Tractor Supply store manager in Merrimack (Bryan), but neither of them has had the courtesy to call me back.......... This is NOT over......I did NOT spend nearly $4000.00 for a useless paperweight...........
Purchased the XT-3 in December, 2016. Paid over $5000 for the mower. have replaced the mower belts 5 times so far this year. get small twigs - 1/8" diameter get caught up into the pulley. Dealer and the Tech Dept told me not to mow over branches and twigs. Rake the yard. We have 4 acres - rake it every week? Per the Tech Dept - the mower was only designed to cut grass - not handle small twigs/ branches. Unfortunately we have lots of trees - sounds like i will need to trade this unit. Belt costs of $300+ per year are not acceptable. Plus add on that the spring to move to loosen the tension has about 100 lbs of tension on it. I'm not a small person but i have to use several different tools to get this spring to move for belt installation. Almost a safety hazard unless you take the unit to the dealer to replace the belts. The mower has a design flaw. Appears that it needs some kind of guard to keep random things from getting into the pulleys. I bought the mower because we have a lot of mowing to do. We ran a small John D tractor for 4 years before I bought this. We never had a problem with mower belts breaking on the JD unit. It was not a commercial unit - a GL 120. Don't buy Cub Cadet - poor mechanical design and no support for technical issues.
Pro Z 160 has been to dealer 3 times over same problem. Mower goes through a no start problem, you can hear the starter humming, but not engaging. One of the service guys that picked up mower said you shouldn’t leave it in yard cause the bendix will rust. I told the...Read more
I didn't like
- Quality of product
28 inch 2x snowblower, two winters use if that, first snow this season, chute stopped turning ... disassembled unit PLASTIC GEARS STRIPPED piece of *** so sorry toro looks like a metal chute and looked at their parts assembly and it looks sturdier...just fyi...dont buy...Read more
I didn't like
- Poor product
I bought a new electric riding mower and the battery charger is not working. I paid a certified electrician to find out that it was the charger that is not working, but the dealer is still insisting that I bring the mower and the charger. It is a 5hr drive to the...Read more
I didn't like
- Customer service
Cub Cadet - Mower drive belt keep breaking
Hav replaced the belt 3 times paid 35.00 each used the 4th belt one time it also shreeded after one cut i cant keep paying that kind of money got know help from cub cadet wont do anything cub cadt is junk so is all mtd products
Cub Cadet - Noise in transmission on my 750 challager side by side
It happened at 30 hours I took it in for a service and they said it was fine .the muffler bracket broke and they said that was the problem but it has got worse .i have gave a lot of money for it and need help getting it fixed
Hydrostatic transmission stopped pulling, with only 12 hrs on XT1 42 in cut. took too warranty station, needs trans. Cub cadet told them they was not putting new one in. They said if I had a oil leak and no oil was in trans. they was not going to fix it.( I'm a auto...Read more
I bought a Cub Cadet Z Force L 60 in April of 2016. I was happy the first and second season. This year the left drive started having issues after 30 minutes of mowing. I took it back to the dealer and they replaced it, with the same results?!?! with a drive that was...Read more
- Mower in the first 2 seaons
I didn't like
- Mower now
My PTO clutch went bad. I ordered one from the Cub Cadet website ($319.00) along with a new bolt ($8.00). The new bolt was too big to fit even though the part number matches their exploding diagram, so I used the old bolt. The new clutch performed well the first day....Read more
I didn't like
- Being blamed
I will not ever purchase another Cub Cadet because the mowing belt keeps jumping off, and it is difficult to put back on. Before you ask, yes the belt is new, and yes it is the correct one. Never again.Never again.Never again.Never again.Never again.Never again.Never...Read more
Purchased an LTX 1042 KW new in 2015. The owner’s manual states “the transmission is sealed, the fluid is good for the life of the machine”. Therefore there is no way to either check the level or add to it. Within 25 hours of use the Tuff Torq transmission shuddered to...Read more
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