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Contact Cub Cadet Customer Service

How to Reach a Person at Cub Cadet

Verified Contact Information

Toll-Free Number:

  • 1-877-428-2349
Call customer service

Legal:

  • 1-410-716-3900

Cub Cadet Email:

Legal
Send Message

Cub Cadet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Cub Cadet Phone Number
1 (877) 428-2349
Average Calls duration
5 minutes
Cub Cadet Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Cub Cadet Customer Service Rating
4.3 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cub Cadet Customer Service?

Most Popular Number:

(877) 428-2349
Total calls: 440 Issues resolved: 12 Last call: May 7, 2026

If you need to talk to a Cub Cadet representative, dial the following phone number: 877-428-2349. The specialist will get you quality help or answers regarding product lines, locations of stores, etc. Also, call the company support if you are challenged with some issues with the official online store website when familiarizing yourself with the products in the catalog, adding the goods to the virtual cart, or other actions. By receiving your request on this company contact, the customer care specialist will help you to solve the issue here and now. If you would like to submit a request regarding the privacy policy, dial the telephone number 1-88-997-6648.

Go to the official company site through the hyperlink on this page. Find the “Customer Service” section in the bottom menu. Here you’ll immediately see the support number. Click on it and choose the yellow button with the Cub Cadet contact. You’ll be redirected to Skype or another available way of communication.
If you prefer correspondence, click on the “Start a Live chat” yellow button located on the right side of the page. In both cases, remember about the following business hours: Monday through Friday from 8:30 a.m. to 5:00 p.m. EST.

If you have a question or issue that cannot be resolved by Cub Cadet customer service phone or online chat, you can write a letter to the company address: Cub Cadet LLC P.O. Box 368022 Cleveland, Ohio 44136, United States. Here the online store specialists accept letters, documents, and other corporate-related correspondence. If you provide all the necessary information on the front of the envelope correctly, you’ll receive a quick and quality response.

PissedConsumer Club

Contact Information

Cub Cadet Website:

Cub Cadet Help Center:

Corporate Office Address:

Stanley Black and Decker, Inc.
701 E. Joppa Road, MS TW230
Towson, Maryland 21286
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm ET

More contact details

Summary of Cub Cadet Customer Service Calls

440 TOTAL
CALLS
04:31 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cub Cadet?

Product/ Service Question:

  • “Warranty”
  • “Snow blower doesn't go in reverse 1st gear. Goes in 2nd but as I snow blow it 2nd reverse gear works less and less. It's been a problem from day 1 since I bought the machine.”
  • “Left hydraulic not working”

Request for Information Question:

  • “Need to talk to representatives”
  • “Deck assembly question”
  • “Need help on what socket do I need to open the oil drain in my LT1050”

Payments and Charges Question:

  • “Battery won’t stay charge”
  • “Pay bill”
  • “Unable to make payment and set up an account”

Shipping and Delivery Question:

  • “What size belt for 46” cub cadet”
  • “SHIPMENT UPDATE”
  • “Missing parts”

Return/ Replace Question:

  • “You stole my money you changed the price for one money so you could charge me twice”
  • “Replacement”
  • “Return product”

Staff Question:

  • “Can’t get service help”
  • “Can't order part, terrible service”
  • “Service info. Will not start says it needs oil it does not”

Account Question:

  • “Account balance”
  • “Account information”
  • “Engine is locked up,wint start”

Cards Question:

  • “Cub cadet card”
  • “Not receive my credit card yet or a bill”
  • “Credit card”

Activation/ Cancellation Question:

  • “Cancel item”

Website/ Application Question:

  • “Installation”

Other Question:

  • “WARRENT”
  • “Mower won't run”
  • “Need a deck belt for my lawnmower”

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